HouseMaxxing Refund Policy: Eligibility & Payment Terms

Explore HouseMaxxing’s Payment & Refund Policy. Get a full refund if we don’t reduce your property tax assessment. Fast processing, full transparency.

HouseMaxxing Refund Policy | Save or Pay Nothing Guarantee

HouseMaxxing Refund Policy: Eligibility Criteria & Payment Terms

At HouseMaxxing, LLC, we are committed to helping homeowners lower the costs of owning their home. We stand by our Save or Pay Nothing Guarantee: if we do not successfully reduce your property tax assessment, you owe us nothing.

Eligibility for a Refund

You may qualify for a full refund under the following circumstances:

• Your appeal does not result in a reduction of your property tax assessment.
• Your filing is not submitted to the relevant authority after payment.

Exclusions - When Refunds Will Not Be Issued

Refunds are not available in the following situations:

• Your appeal is rejected due to incomplete, inaccurate, or fraudulent information provided by you.
• You withdraw your appeal after it has been prepared or filed.
• Your property is ineligible for an appeal or exemption based on the applicable authority’s rules.
• Your appeal is rejected for reasons beyond our control after a reduction has been achieved in a prior cycle.
• You fail to provide requested documentation needed to process your appeal.

How to Request a Refund

To request a refund:

1. Contact our support team at support@housemaxxing.com within five (5) days of the resolution of your appeal.
2. Include the resolution notice from the relevant authority.

Processing Time

Once approved, refunds will be issued to the original payment method within 5-10 business days. Please note that processing times may vary depending on your financial institution.